Shipping Policy

Welcome to the Guide of Our Shipping Policy

Have a look… 

We know this that “Customer Relationship is Delicate and we handle it carefully…”

Our shipping policies are great and beneficial for our users. It includes details on shipping costs and methods, delivery times, and more. At the end of the section, you can also access our refund policy for your further queries. 

Read our shopping policies very attentively and if you have any questions, you can contact us anytime- 

  1. As we are dealing with different manufacturers in the market, so there might be a small delay between your combo-pack products. 
  2. Normally, we try to deliver the product in maximum 4-5 days to you, but it can be delayed, if there’s any natural calamity occurs or any festival occasion. Therefore, we expect a little support/co-operation from your end as we value your effort & time. 

Now the question arises- 

Whether the SHIPPING is FREE or NOT?

This depends on two scenarios- 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT COURIER COMPANY?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN TRANSIT?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. 

Please see our refund and return policy for when these might be applicable to shipping situations.

If you have received damaged goods please contact us immediately at support@farmstool.com

For Returns & Refunds, please refer to our Refund policy

“We are on our way to deliver happiness at your door…”

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